Fail to load update #129

Closed
opened 2 months ago by chopper23 · 10 comments

today i wanted take off --noupdate i take this message:
System.Exception: DataService failed to load update json information.
in Ashita.Model.DataService.b__8_0()

i tried download and install new one, but nothing still same message

btw Ashita v3

today i wanted take off --noupdate i take this message: System.Exception: DataService failed to load update json information. in Ashita.Model.DataService.<GetAvailablePlugins>b__8_0() i tried download and install new one, but nothing still same message btw Ashita v3
Owner

Make sure your anti-virus/firewall and/or VPN can access:
https://update.ashitaxi.com/

This is where the updater pulls its update information from.

Make sure your anti-virus/firewall and/or VPN can access: https://update.ashitaxi.com/ This is where the updater pulls its update information from.
Poster
There is no content yet.
Owner

Other cause can be where you have Ashita installed to and it not having proper permissions to write files to disk. Don't put Ashita in folders like 'C:\Program Files', 'C:\Program Files (x86)' and so on, or any sub-folder that is within those.

Also be sure that you run Ashita as administrator. (Right-click Ashita.exe > Run as Administrator)

Other cause can be where you have Ashita installed to and it not having proper permissions to write files to disk. Don't put Ashita in folders like 'C:\Program Files\', 'C:\Program Files (x86)\' and so on, or any sub-folder that is within those. Also be sure that you run Ashita as administrator. (Right-click Ashita.exe > Run as Administrator)
Poster

The folder is in the root to a second harddisk. I have also tryed download the ashita.exe, and put in a desktop folder, same message.

The folder is in the root to a second harddisk. I have also tryed download the ashita.exe, and put in a desktop folder, same message.
Poster

If want, i can share you screen on discord or give you anydesk

If want, i can share you screen on discord or give you anydesk
Poster

The problem is on my pc. i need found why that is blocked. I have build a VM for try, and seems on VM or other PC it work.

The problem is on my pc. i need found why that is blocked. I have build a VM for try, and seems on VM or other PC it work.
Poster

mh after 2h to tests, still not find why this error come out.
Not the firewall and not the antivirus. Also the regedit

mh after 2h to tests, still not find why this error come out. Not the firewall and not the antivirus. Also the regedit
Owner

Some things to double check:

  • Make sure you aren't blocking Ashita.exe in Windows Defender.
  • Make sure you aren't blocking Ashita.exe in Windows Firewall.
  • Make sure you aren't blocking Ashita's website in your hosts file.

Depending on your Windows settings, it may be blocking the download due to the file being 'blocked' by Windows itself. For that, right-click Ashita.exe and choose 'Properties'. If the main tab has an 'Unblock' button at the bottom, click that and try again too.

Since you said it does work in a VM and on another machine, there is definitely something on your system that is blocking Ashita from making the proper connection.

Some things to double check: - Make sure you aren't blocking Ashita.exe in Windows Defender. - Make sure you aren't blocking Ashita.exe in Windows Firewall. - Make sure you aren't blocking Ashita's website in your `hosts` file. Depending on your Windows settings, it may be blocking the download due to the file being 'blocked' by Windows itself. For that, right-click Ashita.exe and choose 'Properties'. If the main tab has an 'Unblock' button at the bottom, click that and try again too. Since you said it does work in a VM and on another machine, there is definitely something on your system that is blocking Ashita from making the proper connection.
Poster

Found and solve the problem using IISCrypto. Was protocols and ciphers problem.

In this way, like in the pic working.

Found and solve the problem using IISCrypto. Was protocols and ciphers problem. In this way, like in the pic working.
Owner

Odd that your system didn't have the typical stuff all Windows machines would have for general web traffic SSL/TLS handling. Guessing you're either out of date on updates or using an older version of Windows and didn't get the latest update that includes the newer TLS requirements that was issued a few years back.

Glad to hear you figured it out though. :)

Odd that your system didn't have the typical stuff all Windows machines would have for general web traffic SSL/TLS handling. Guessing you're either out of date on updates or using an older version of Windows and didn't get the latest update that includes the newer TLS requirements that was issued a few years back. Glad to hear you figured it out though. :)
atom0s closed this issue 2 months ago
Sign in to join this conversation.
No Milestone
No Assignees
2 Participants
Notifications
Due Date

No due date set.

Dependencies

This issue currently doesn't have any dependencies.

Loading…
There is no content yet.